FlyerTalk Forums - View Single Post - Decrease in quality of Delta customer service?
Old Nov 11, 2021 | 6:00 pm
  #13  
lonelygod
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Join Date: Jan 2018
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Originally Posted by DeltaFan4Now
Two points. (1) On a recent ATL-LAS flight on a 764, coach looked like a ghost town by seat map. Boarded full. Suspect a lot of BE seats. (2) I’ve been told several times by SkyClub staff recently that they don’t have the power to do anything anymore. I was flabbergasted. I couldn’t tell if it was laziness or new policy but they were useless.
At skyclub now. What a breeze. The flight is indeed empty. She put me back to Y, and blocked two seats next to me. Professional.
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