I’m literally done with the texting thing.
Currently stuck in comfort+ window seat where all seats are occupied at my row. Wanna downgrade back to Y where I can get an entire row to my self. Such an easy thing to do. The app shows 109 seat available in Y and the seat map looks embarrassingly empty.
Texting agent said: “main cabin seats are fully booked”.
Will go to skyclub and get it done once landed.