Originally Posted by
Bearbear
Any update on this? The same thing happened to me except I was charged twice for the same car and some tolls. Exactly 100 miles.
Ugh! I got a refund but I had to send them proof (!!!) that I had used other transport to/from the airport. Fortunately I had some. This 100 mile thing appears to be consistent across other instances I've heard of.
It also happened to me recently that they "pre-checked-out" my car, and it wasn't even there for me upon arrival. Where was it? Who knows! Glad I went to pick it up so there was evidence of me having another vehicle.
I wonder if we can submit a complaint to the FTC.