Originally Posted by
wpcoe
Hey, I'm jealous. You got an availability calendar for award tickets. I've been trying to use the calendar search for award tickets since last night – over 24 hours of checking now– and I can't get it to show a calendar.
If I enter January as the month, I would expect a calendar of 30/31 days starting 01-Jan. However, I get the availability of a specific day: 15-Jan.
Regardless of the month I choose, I get the availability of the 15th day of that month.
What am I doing wrong?
Originally Posted by
char777
Yeah, that's basically what it was doing to me. It's pretty finicky. When you get to that result page, underneath the 7-day calendar, you'll see a link you can click: "View 30 day calendar." Even then, it would then sometimes default back to showing a 30 day calendar, but for coach only. I'd then click the drop-down in the top left to then go back to business/first.
In what universe is that an improvement from the way it used to work before?
Let's see:
"Give the customer a view of the entire month they asked for, or wait, let's just give them a week centered on the 15th of the month and make them click an obscure link if they want the entire month." "Ooooh, yeah, boss. Great idea!"
Just like:
"Let's remove the helpful alert when a particular itinerary has mixed classes and call the entire column "mixed cabin." <snort, chortle> "Yeah, now they'll have to click on each itinerary to see if it's mixed class or not!" <Wahahahaha!>
What on earth inspires these changes???
[edited to add:]
Oh, wait. Did I misinterpret that second enhancement? What they've done is removed the Business (Saver) award column altogether. Nothing ominous about that, is there? Can they now justify not waitlisting for I on a segment because
"you paid the price for a mixed cabin award ticket"?
What a chocolate mess. Look at the two Business Class columns. Why is an itinerary with no "mixed cabins" flagged as "mixed cabins" and hence, showing up in both columns? (FYI, this is not an isolated example, there are lots of them.)
