Originally Posted by
safari ari
Has anyone had any issues with the business.aa website to be able to redeem Business Extra UGs? I keep getting an error that the record doesn't exist, but I can go to "View Itinerary" and that has no issue pulling up the flights.
I've had issues with the way it spells names (I forget whether it needed my middle initial appended to the end of my first name, like JOHNQ DOE, or if it also needed a Mr., like JOHNQMR DOE, but I definitely had a weird situation with it at least once).