FlyerTalk Forums - View Single Post - Missed pickup for postpaid rental still charged
Old Nov 9, 2021, 12:10 pm
  #4  
Bearbear
 
Join Date: Mar 2005
Location: SJC/SFO
Programs: UA MM Gold, AA Gold, HHonors Gold, Marriott Gold, WN CP AList
Posts: 293
Originally Posted by hkcj
Just a warning that if you miss your postpaid pickup you might still get charged. I'm PC and missed a pickup without cancelling. After the time of the original reservation return, I noticed that I'd both been charged and issued a receipt. When I called to complain they made me email them evidence that I hadn't rented it, perhaps because they'd flipped a single (middle) digit on the odometer and recorded a very round number of miles. TBD on how long it takes to get a refund.
Any update on this? The same thing happened to me except I was charged twice for the same car and some tolls. Exactly 100 miles.
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