Originally Posted by
bostonoski
I had my first stay at a Tru last night and completely agree. Will never stay at another unless it is literally the only choice. Very rude staff, which is even more annoying when you know they can see you're Diamond - and they do zero on the protocols. Really unprofessional IMHO.
Stayed recently at the CMH Tru, which has one of the best staffs I've seen at any HH property/brand. Generalizations are often inaccurate.
Last edited by smmrfld; Nov 8, 2021 at 9:09 pm