So I cancelled a prepaid rate far 3rd December at one of the ibis Budgets in Zurich. On the reservation it states in English "no cancellation charge applies prior to 18:00 up to 3 days prior to arrival". So that seems good. But lower down is says in German that prepaid rates cannot be refunded. Presumably the English text will override the German, the latter of which is part of the series of "information" texts at the bottom of the reservation.
No sign of the refund yet. Anybody any experience with this? TBH I found my first stay in an ibis Budget so truly horrible that I do not want to stay at that brand again. It's awful.
Last edited by Concerto; Nov 8, 2021 at 9:27 am