Any update on LH, PIT/FRA? The Bayer Express ends TODAY
I came across the letter below.....yes, people do pay a premium to fly non-stop. If we have to connect......that opens up many other avenues to FRA besides PHL.
Letter to the business editor: 11/2/04
Tuesday, November 02, 2004
Pittsburgh Post-Gazette
US Airways ticketing a mess
Since US Airways has canceled its direct flights from Pittsburgh to Frankfurt, Germany, after the end of this month, they're routing people with existing reservations through Philadelphia.
I thought it only fair, then, that they would credit the difference in the cost of a direct flight, to the cost of the flight with a change of planes -- in my case approximately $300.
But, "No," I was told, "we'll only give a refund of the total ticket."
However, when I told them that for me to purchase the "one stop" ticket at this late date -- the flight departs the day before Thanksgiving -- the price is significantly higher on US Airways as opposed to other airlines such as Delta, their reply was a terse, "So book it on Delta, because we won't credit the difference."
Needless to say, I'm now ticketed with Delta and no longer wondering why US Airways is going out of business.
