Originally Posted by
WasKnown
Which properties specifically have been denying your late check-out? The only non-resort/convention hotel I’ve had that plays games with late check-out is the STR NY which will practically beg you to check out at noon.
Before Covid it was a fairly broad cross-section of US and Canadian properties, with requests granted about 1 in 5. Among the more frustrating was really needing extra time at the Sheraton Montreal Downtown in late 2019 and being told I would need to surrender my cleared SNA and take a standard room. With no space on the Club floor available even lounge access became a problem. (That property seems to tie the lounge to room type, i.e. upgrade to Club floor, get lounge access - needed a manager to override for "standard" room.)
Since Covid, with limited travel options, I've been denied all 3 requests at mid-level properties in Canada, with the latest in September. They've all stated extended check-out of any length is suspended during the pandemic.
After a few unsuccessful attempts, I haven't bothered with Elite Guarantee appeals for this or any other reason, with Courtyard $10 food vouchers being the most common

. Although I have earned my status over many years of loyalty, I'm now retired with greatly reduced travel. I have no leverage, which I'm sure Marriott knows by my stay pattern, and have little patience for protracted arguments at front desks.