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Old Nov 6, 2021 | 12:01 pm
  #382  
Sxc7887
 
Join Date: Aug 2021
Posts: 80
Benefit Status Unavailable

Anyone else having issues under their Platiunum benefits (showing on both my business & Personal Platinum). Mine have been saying “Benefit Status unavailable“ for the last few days on all the ones I have enrolled in and a few says “Enrollment failed” for ones I never enrolled in and the majority of the enrollment buttons are gone. I have chatted with Amex and they said they are not aware of any issues and can see im enrolled in a specific one when I asked them to check but wasn’t sure if this is indeed an issue or if its a result of a recent business name change we did on business platinum card (though not sure why it would impact personal platinum)
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