Originally Posted by roniedg

I'm trying to make hotel reservations with All Accor points and there is no option to use points for payment. I've tried it in more than 10 different hotels and destinations. I've been using the program for over 10 years and I've never had this type of problem. I called by phone and the attendant said that these hotels are not accepting payments with points at this moment, which is probably a lie, as none are accepting. I would like to know if the problem is general or just in my account.