My friend and I arrived in Hong Kong last year and we took a limo to our respective hotels - his was the Ritz Carlton and mine was the MO. He is a regular at the RC so that's why he decided to stay at a different hotel than me. I called him in the morning and the RC said he wasn't there - hmmm, I saw him getting out of the limo and the doorman taking his bags. He calls me about a half-hour later and told me that there was an issue with the occupant of his room and the hotel being sold out. He was walked to the Intercontinental and put in a suite with complimentary breakfast and limo back to the Ritz the next day when they could accomodate him.