Originally Posted by
yyzsfoflyer
I recently wrote to CATSA to find the status of the Nexus/Global Entry lines. Here's their response (dated Nov 2):
... At the start of the pandemic, CATSA closed all Trusted Traveler (TT) lines due to the significantly lower volumes of traffic. We are monitoring upticks in traffic, and will gradually reintroduce TT lines as traffic and demand increase and resources allow. For now, we are pleased to share that a few are currently open at our busiest airports, and all airports with TT lines have reintroduced Queue Jump services to allow NEXUS cardholders to bypass the main queue and be directed to the next available line. ...
Can anyone confirm if "the busiest airports" (I have to assume that means YYZ, YVR,YUL, and YYC) have re-opened their Nexus lines?
i did YYZ transborder during morning rush on Oct. 21, and definitely no TT line for security. I was able to use the priority line (via Amex Plat), which is the way to go right now. There was no wait there except for maybe 1-2 mins to verify access.
i do wonder if they will phase in by destination (ie, domestic vs. tb vs. intl). In that case, I’d guess domestic would be first as I suspect there are more travelers there, but the tb morning rush at least is pretty big so could use it.
I’ve also wondered if not having them open was due to lack of staff - obviously that’s been an issue in multiple places. With much travel happening over the last little while, but COVID still obviously around, I just can not contemplate why they wouldn’t want to open a separate line that could at least speed through some number of travelers rather than adding them to the longer queues, but what do I know?