FlyerTalk Forums - View Single Post - What exactly can/does the AC concierge do?
Old Nov 2, 2021 | 1:52 pm
  #752  
canadiancow
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Originally Posted by yyznomad
That's exactly what I told one of them when I deplaned there (LSZH/ZRH) from my AC flight to connect to my LX flight... she said she had zero SEs or issues to attend to, so I accepted her escort. I learned a lot from that chat.
And there were no J pax at check-in for the return who wanted anything? Or J pax on your flight behind you?

"No issues now", at best, means "no issues now that I'm aware of".

I've certainly deplaned at outstations, needed something, and there's simply been no one in an AC uniform who could help. Just contract staff to push wheelchairs, etc. But no one knew I needed anything.
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