Originally Posted by
pascalgr
I have 2 questions :
a) I wonder is do they need more crew when they introduce BoB compared with today situation ?
b) What is the main goal of the introduction of BoB: is it to generate more revenue or to cut cost by reducing crew on board with justification that very few people will buy on board ? if it is both I doubt they will offer anything free except glass of water probably!
In the document they say that on LHR, ZRH, AMS, GVA that until introduction of BoB an additional crew will be on board like meaning that once BoB introduced, this additional crew will disappear... which tends to say that nothing free will be offered on these flights at least;
I am not sure why you need an additional crew member to perform a basic drink and snack service? If anything you'd need an additional crew member to handle the payments. Otherwise, the standard two crew members handling service will be the usual. I suppose if there is to be any benefit it would be reduced wastage as well as lower costs. However, if you still stock products for BoB, then they will still have a shelf life.
It will be a sad day when BoB comes though.