Originally Posted by
Biggie Fries
Whoa -- this makes for fascinating reading. My Chase statement shows that I have earned the SUB, but my Iberia account shows nada. Now I am staring at my credit card, which includes my middle initial, and my Iberia Plus account, which does not. Will call Chase and see if this helps move things along.
So I called. I said that my "Avios earned for purchases this period" points on my Chase statement were posting to my Iberia Plus account, but that my "New Cardmember Bonus Avios" points (shown on the same statement) were not posting.
The CSR said she would look into the posting time. She came back and said that it was "6 to 8 weeks" -- that this allowed them time to check eligibility, etc. I said, "Even though you (Chase) show the points as earned?" "Yes." As to when the "6 to 8 weeks" dates from, the CSR said that that would be when you (I) met the bonus qualification. Since that was already 4-5 weeks ago, I figured that there would be nothing to be gained at this point by bombarding her with info about exact matching of accounts, etc. I would like to be wrong, but I am guessing that 4 weeks from now I will be calling back to try from another angle.