Greetings!

We recently booked a roundtrip with COPA SFO-MDE, connecting in PTY each way. On the day of our return, COPA offered two flights - one getting to SFO mid-afternoon and one arriving around midnight. We selected the earlier arrival.

Looking at our itinerary now, I see that COPA is no longer selling the earlier PTY-SFO flight - all fare classes have been zeroed out. In any experience with other airlines, this is an early warning that the flight is going to be cancelled. Calling COPA, the agent said the flight is still showing as active (not cancelled). When I asked her to try and price the itinerary, she agreed that no seats were available in her system but insisted that this is because the flight is sold out. Given that we are flying in February 2022, I am pretty certain this is not the case. All seats are also zeroed out on what was to be the turn-around flight SFO-PTY that day for our aircraft.

So, we're currently stuck. COPA is insisting the flight is active and won't proactively move us to the later flight (for seat selection, etc.) without charging us the fare difference. I don't like waiting in this situation for them to eventually cancel our flight and move us to the later flight (although I realize this is probably the best advice).

Has anyone else been in this situation before? Any advice for us given a knowledge about COPA or their scheduling changes? Does anyone know when the airline might eventually get around to cancelling the flight and rebooking us?

Thanks for any input!

Chris