Originally Posted by Pseudo Nim

Im actually quite surprised and disappointed that despite being very high spending guests (certainly compared to the average blogger that shows up with canned soup and spends weeks planning on how to eat breakfast as late as possible to avoid paying for lunch and just jump to early cocktails in lieu of dinner ) that you had little communication from anyone on the management team. You’re the kind of guest they should be looking to woo back, and it sounds like the lackadaisical service model we ran into when the resort just opened hasn’t particularly improved.