Although they boarded it en masse, the purser on my AMS-TLV flight the other day was remarkably proactive in finding people better seating arrangements once on board. A woman who got stuck in a window seat next to a very overweight couple was rescued and given a bulkhead seat, and another woman was moved from a regular middle to an exit row middle seat so a couple could sit together. It was all done very politely and efficiently.

Boarding at JFK for JFK-AMS got a good grade for effort, too. The GA tried hard to do WBC/elite/exitrow/infants/disabled preboarding, but half the pax (on an almost full 74M) rushed the gate. After repeated pleas for people to step back if they didn't fit into one of the above categories, the head GA started kicking people to the end of the queue if they didn't qualify for preboarding, and then if they were in a row that hadn't yet been called. What was amazing was how upset some pax were at being sent to the back ("But we were in line first! KLM is terrible! Next time we take British Airways!"). I personally hope those folks _do_ take BA next time.

We'll see how TLV-AMS goes in the morning...