Originally Posted by
hawkfan7314
Thank you for looking. When you say 14 pax booked is that the whole plane or business?
Trying to book mixed cabin saver award. MLE-SIN(Economy) SIN-JFK (Business). Rep swears up and down all of business is booked and she can only book me into premium economy. Says all of the Saver space I see on the website doesn’t actually exist.
you cannot just look at MLE-SIN n SIN-JFK segment.
this is called married segment.
you need to have the availability of MLE-JFK in order to book at the rate of 121K (saver rate).
Even if MLE-SIN n SIN-JFK is available, doesn’t mean that MLE-JFK is available.
when you try to book mixed class from MLE-JFK, there is no availability of SIN-JFK (J) under the married segment. So agent is telling no more award.
since MLE-SIN (Y) is available n SIN-JFK (J) is available separately , then maybe you need to tell agent to book 2 separate rewards but need them to link up the booking due to the transit restrictions. And this is cheaper (18K + 99K)
a single mixed class award might not be available (this is as usual SQ IT limitation).