Originally Posted by
bernardh
[MENTION=73039]cws[/MENTION] This does involve an Amex 2-4-1. If I decided to threaten the MCOL route, I assume I would send a letter before action to both parties.
Correct, and mention in the BA letter than you are joining in Amex in any MCOL claim. I wouldn't threaten the MCOL route, unless you were determined to go that way. CEDR has a track record on insisting on a meaty rebooking option, there is a read-out of one such case elsewhere in this forum, so I'm fairly confident that if BA only offer a refund or voucher option without a rebooking option then BA will lose the case at CEDR level. I would have thought MCOL would be the same but it may be that BA's legal team will know of a previous case where BA was successful - I don't know of any such case.