Originally Posted by
passy777
I have to state that over the pandemic and experiencing many cancellations and rescheduling, I have found YouFirst to be excellent and sorted out my issues much better than expected. Of course at times there may be a wait for the call to be answered, but in my experience, it wasn’t excessive and any issues will be sorted effectively.
I also had a number of cancellations and rescheduling issues just before lockdown. 'You First' helped (concerning the OP's question) when I had a mixture of flights in F, CW and CE. It's one service that BA does better than some rivals.