FlyerTalk Forums - View Single Post - Cannot Enter contact info or change seats
Old Oct 29, 2021 | 7:15 am
  #11  
bdoyle522
 
Join Date: Oct 2021
Posts: 1
Qatar passenger information fix

Originally Posted by happiest_at_40000
Oh wow that would be awesome, I'm headed over there now

I actually got around the contact info glitch thing by going on Fin Air web site where they asked me for contact info and in providing it the glitch on QR site went away.

However, seeing a seat map would be cool, I'll check out MH site now. Nothing else better to do while I am on the 2 hour 30 minute mark of holding with DL for miles they failed to redeposit. Though AA hold times were bad, this is far worse.
THIS!!! Fin Air to update the reservation information is 100% the way to go. Took one minute and fixed my Qatar woes.

Background: booked Qatar Business through American Airlines for my honeymoon, but my fiancé and i were under two different reservations. So because we were separate, AA could not book us in the side-by-side QSuite (E & F seats). Qatar told me they couldn't help until my passenger info was added to my reservation. I was able to do this on Fin Air thanks to @happiest_at_40000 advice. Called back to Qatar and they changed our seats in just a few moments. Also pro tip- when calling Qatar, select option 2 for travel agent. This will get you someone on the line in under 5 minutes as opposed to the 1hr+ hold.
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