Originally Posted by
raphph
I can't - because the holidays team open 10am-6pm - and even when I try them at 10am on the dot an automated message just hangs up
I don’t believe that to be the case as I phoned them at 08.00 and got through immediately. They couldn’t help me but it was nice to get through. I called 03444930123, which doesn’t have the 2 minute preamble, which helps considerably.