FlyerTalk Forums - View Single Post - AA.com/AA app reservations will not process
Old Oct 28, 2021 | 4:33 am
  #1  
JimOutTYS
 
Join Date: Oct 2021
Location: Knoxville, TN, USA
Programs: AAdvantage
Posts: 1
AA.com/AA app reservations will not process

I have been trying to book a flight since Monday afternoon and it is now Thursday morning. I can see the flight menu for my selected dates, can choose flights for both ends of my RT, but when clicking "Continue," I get a red alert saying "Our system is having trouble. Please try again or come back later." Results are the same whether using the website or the mobile app. I have called Customer Service to get help but they tell me there are no system issues and I should just keep trying. For three straight days? Has anyone experienced this and do you have any suggestions? I am literally at my wit's end to get my travel booked. I have an AA travel credit and cannot use a third party to redeem it. I'm stuck with AA. Thanks for any help.
JimOutTYS is offline