Checked in last night and am extremely underwhelmed. We booked a Jr Suite as it fell within my wife's per diem. Pictures show a separate wc, bath tub, divided room, desk, etc. Our room has none of that, but they swear it is a Jr suite. We got it at midnight and son's sofa bed was not made. They said they had no record of him on the reservation, but our confirmation clearly shows him. We're currently trying to get moved to a room today that better matches the pictures on the website. There is also no way to just turn on a bedside reading light, which I find crazy.

Another issue is Free Breakfast is listed as an amenity, but they said the miniscule buffet is actually €30 for non-Globalists and the website is mistaken. They went ahead and let us take the buffet today and said they would try to figure it out. Other folks in the breakfast area seemed to be having the same problem. Overall, aside from one associate at the front desk who has been my sounding board, we're not impressed. Will follow up with how they respond to our concerns.

Few pics of the so called Jr suite, ignore the mess, got in late and just wanted sleep.