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Old Oct 25, 2021 | 3:41 pm
  #4  
botham
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Join Date: Mar 2003
Location: Dorchester, Dorset UK
Programs: BA Silver, SPG Gold
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Originally Posted by MANCHESTER
I think balance is important…. I will say if things are bad, and will say when things are spot on, as they were on sat night at LHR! I can’t imagine anyone had room for complaint as it all went so well !

Actually that said, I heard a man complaining in the CCR that the kitchen was closed and it was not on etc at 9.30pm… which I get…. if you are open why not just keep the kitchen open until close time ?!
Fully agree, when paying to fly F, facilities should be available.
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