FlyerTalk Forums - View Single Post - "We want to reward your loyalty" - (Status Miles excess rolled over)
Old Oct 25, 2021 | 3:00 pm
  #6  
sermasri
10 Countries Visited
20 Countries Visited
30 Countries Visited
40 Countries Visited
 
Join Date: Dec 2020
Location: Panama City
Programs: CM Presidential, Marriot Bonvoy Titanium Elite
Posts: 150
You have reason the email is different. Here is details of my emails.
Please note that I have Presidential but in this year reach miles for Platinum. }

We hope you are doing well and in good health. The COVID‑19 pandemic has had a great impact on everyone, extending beyond what was anticipated and causing your travel plans to be affected for much longer. For this reason, and as travel restrictions are being lifted and our operation at Copa Airlines continues to recover, we want to reinforce our commitment to you by giving you the opportunity to continue enjoying the benefits of being a PreferMember in ConnectMiles for another year.



With this in mind, we are pleased to announce that, in appreciation for your loyalty to ConnectMiles and for flying Copa Airlines during these challenging times, we will be extending your PreferMember status for an additional year through February 28, 2023. Congratulations! The status extension will be reflected in the upcoming weeks, we will notify you when your information is updated.



Additionally, we inform you that, in the event that you manage to achieve the required qualification criteria of your current status before year end, we will be rolling over the exceeding qualifying miles above the required qualification criteria to your initial 2022 qualifying miles balance.



We remain committed to you, and we deeply appreciate your loyalty during all this time. We hope this measure can bring you greater peace of mind when planning and enjoying your travel with ConnectMiles and Copa Airlines.
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