Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
Programs: Master of the Privy Purse des Muccis
Posts: 19,243
Hi
This is a common complaint these days.
Unfortunately the only advice I think is to keep trying.
Reports are that if you call in first thing in the morning ie 0800 you have more chance of bring answered more quickly
regards
Tbs