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Thread: Hyatt - Best Rate Guarantee - Experiences - MASTER THREAD - WIKI
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Old Oct 23, 2021 | 7:14 am
  #3169  
coleslaw
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Join Date: Sep 2020
Posts: 4,278
Originally Posted by DaveMidknight
Quick question. Does anyone else has problems getting an reply to a BRG claim?

Send a claim two days ago and no reply so far. Normally I get an answer in 6-12 hours.
Its very inconsistent. Sometimes it’ll take an hour or two, usually it’s more like 12-24, sometimes it takes days.
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