FlyerTalk Forums - View Single Post - A nice touch from BA re: bad delay

Oct 23, 2021 | 5:03 am

#13

WoodleyBeacon

Join Date: Oct 2006

Location: Reading, England

Programs: BAEC Gold

Posts: 175

I had both an email and a text last Sunday from BA after my flight from MLA had a delay of about 30 minutes waiting for a stand at T5 "due to it being busy at London Heathrow".

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