Originally Posted by
SKT-DK
Could not have said it better myself! Seems like these days, people feel the need to try and claim financial compensation for everything under the sun. Yes, OP was delayed - things happen, tough luck. There are so many factors involved and not necessarily the airline’s fault.
This compensation chasing culture really needs to stop…
The initial and subsequent delay was due to staffing & crew issues, which BA has full control over. EC261 was brought in to stop airlines using this as an excuse for poor service.