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Terms and Conditions

No matter how many times your plans change, you are safe with Flexible Travel. Please review the terms and conditions to find out how Flexible Travel works!

• Ticket change for not flown tickets can be made for a different destination, provided that the fare difference is paid. For partially flown tickets, the ticket change for a different destination can be made only within the region groups specified by the International Air Transport Association (IATA). Fare differences incurred will be applied but there shall be no penalties charged.
• Change requests can be performed through the Turkish Airlines sales offices, call center, online channels (for international flight tickets only) and the agencies from which the ticket was purchased.
• For tickets made between 21 March 2020 - 31 December 2021 (inclusive), passengers can make unlimited changes until 31 May 2022 (inclusive).
• In order to change the ticket to an Open Ticket, the reservation must be cancelled before the date of flight.
• In order to change the ticket to an Open Ticket, cancellations must be performed via the Turkish Airlines call center, sales offices, or the agencies from which the ticket was purchased.
• Fare differences incurred by taxes, exchange rates or fare class differences will be applied.
• Does not apply for flights arriving to / departing from China.