FlyerTalk Forums - View Single Post - General SQ Questions 2009-2021
View Single Post
Old Oct 21, 2021 | 9:26 pm
  #2688  
aramis78
10 Countries Visited
20 Countries Visited
30 Countries Visited
40 Countries Visited
 
Join Date: Feb 2020
Posts: 141
Holding a redemption tkt in J booked during Krisflyer promotion. SQ changed my flight schedule and rebooked me. They sent me an email asking if I accept the change or not. I rejected it. Called them asking to change the date. Agent is charging me double the miles because "the promotional redemption rate is not available on the new date. How is this legal? The carrier cancelled my flight and rebooked me on the next available one. Why should I have to pay any fare difference, whether its revenue or redemption? What am I missing?
aramis78 is offline