FlyerTalk Forums - View Single Post - Ryanair bans customers who charged back via Amex
Old Oct 20, 2021 | 12:53 pm
  #19  
Tobias-UK
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Originally Posted by fmirenzi
There’s no such thing as an “unlawful chargeback”. Consumers have the right to dispute transactions, and merchants have the right to provide proof that the transaction was authorized/valid.
Whilst consumers do have a right to dispute a transaction, chargebacks can be unlawful (that is an act that contrary to or unauthorised by law under an agreement or contract). If there was no contractual or legal right to reimbursement then the chargeback was contrary to the contract.

There is no suggestion that the chargebacks were fraudulent.
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