FlyerTalk Forums - View Single Post - Courtyard: Elite Benefits Discussion Thread
Old Oct 19, 2021 | 12:44 pm
  #48  
yxc94550
 
Join Date: Nov 2011
Location: Dallas, TX
Programs: DL PM, SPG Gold, AMEX Delta Platinum
Posts: 41
Welcome Gift at Courtyard

So my work put me at one of the Courtyard property 5 days/week and I just recently made Titanium Elite...I have always tell them there will be 2 person in the room when I checked in and I always picked $10/person/day welcome gift and I almost always used up to $20 for market items and sometime breakfast within my elite benefits. I have never had issues until just now the GM at the hotel denied me using second $10 coupon unless I physically bringing the other "guest" to her in order to redeem the coupon. Not sure if that has something to do with my company rate, but I never had issues with other hotel employee for ordering up to $20 without the other "guest" physically present. Not sure what Marriott's policy stands, but from I believe, I don't think I need to physically bring another guest to GM in order to exercise what I am entitle for. Has anyone had same or similar issue before?
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