I am relatively new to CPC, but not impressed so far. I try to do most of my banking online, but happened to pop into a branch one day and asked to add my spouse to the account. I was flat out refused because all appointments were full. Then, when I was there with an appointment to add my spouse to the account, I was asked to wait in line for a teller to make a deposit after finishing the paperwork! Are my expectations too high for CPC?
LAX
Back when I signed up for CPC a few years back, I was always seen promptly by my local CPC banker. I haven't been in person in a long time but your experience doesn't match mine.
Originally Posted by
TravelBlerd
I've been with CPC for about a 1 year and I haven't been impressed. I was trying to get a mortgage and my private client team never got back to me about it. I had to use the regular chase mortgage service and they recognized me as a private client. I was going through the mortgage process and was informed I wouldn't get the Private Client discount because "They just changed the rules" now I needed $500k in assets to get the discount.
I was able to get a mortgage discount of 1/8 pct a few years back with only 100k at Chase. They also were the lowest rate at the time of mortgage inception, approximately 50 basis points lower than the 30-year fixed mortgage rate reported on mortgagenewsdaily.com.
However, when trying to re-fi, Chase was just not very competitive/interested in my business despite still holding CPC. I got a much better deal from an online refi shop that was discussed regularly on the personal finance forum bogleheads.