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Thread: Current Status of BA Call Center
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Old Oct 15, 2021 | 5:36 am
  #381  
envgeo
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Originally Posted by omk298
If anyone starts to feel any sympathy for BA with their over loaded call centres, just remember that they have deliberately made people call rather than do things online since Covid started.
Agreed, they could have just refunded the Avios and let folks book online versus call in to redeem a voucher.
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