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Thread: Current Status of BA Call Center
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Old Oct 14, 2021 | 1:30 pm
  #378  
omk298
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Originally Posted by Anonba
Staffing levels havent really changed compared to pre Covid 19, what has changed is the number of calls contact centres have had to try and handle.
If anyone starts to feel any sympathy for BA with their over loaded call centres, just remember that they have deliberately made people call rather than do things online since Covid started.
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