[MENTION=566057]KARFA[/MENTION] - thanks. I have tried BA on Twitter, but no response.

Any clues about how to take this next? Do you think the Avios and ££ will come back?

Very down about this. Like I say, 1st time using a TA for non-work travel in 15 years, and I really expected Amex to be better than this. Or for BA to help me out.

Plus rebooking will involve a lot of phone calls and faff .