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Thread: FTV and Call Centre not working
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Old Oct 14, 2021 | 5:20 am
  #1  
HB7
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15 Years on Site
 
Join Date: Feb 2010
Location: London, UK
Programs: BA Exec Club, SIA KrisFlyer, Qantas FF, Emirates Skywards
Posts: 1,893
FTV and Call Centre not working
Hi All,

I have a FTV that I need to use and when I call BA, they say they are too busy and hang up the phone. I've tried all 3 options they offer you and I still get the same thing. So first they offer you a FTV which can be used ONLY through their call centre - and then their call centre doesn't even work. What do I do? Because at this rate, the tickets I want to book will continue to rise in price and this is maddening.

This is clearly not fair because it's not like you can even hold a ticket online for example and get them to book it. What do we do in this situation???? Surely this is on some level not legal?
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