FlyerTalk Forums - View Single Post - Broken IFE on TATL, no reply from AA customer service

Oct 13, 2021 | 9:50 am

#15

Duck1981

Join Date: Feb 2017

Location: London (mostly) & Wernstein am Inn

Programs: LH SEN, Marriott LT Platinum, BA Pleb

Posts: 3,036

As others said, I would continue to chase them. From what I've read here BA offers something around 15k Avios for issues like this, often directly allocated by the Inflight Manager/ CSD via his Ipad.

You won't get cash but better than nothing.

I

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