Introduction Marriott is quite strong in Istanbul but mostly has full service and luxury hotels – there is not much in the select service segment except for an AC hotel in the city center and a Courtyard where the old airport used to be. That changed now that a Four Points opened in the Kagithane neighborhood which Marriott is betting will grow, after opening Delta Halic a couple years ago nearby. I gave 4P a try and was extremely impressed by the service for such a new hotel and can highly recommend it. Location For the moment the location is not for the casual traveler to Istanbul yet, there is not a whole lot around and still many construction sites in the vicinity. Staying at 4P requires taxi and/or public transportation. Room The hotel has 170 rooms and only 3 suites so upgrades will probably not be very easy in the future, in addition the suites are not in service just yet, so I was upgraded to a corner room instead which was fairly nice with windows on two sides. The room looked good, it was clean and functional and as good as could have been expected for a 4P hotel. Service The main feature that stood out was service which was better than many full-service hotels. First off when I arrived they set the tone right with a nice welcome at reception, and gift cards were redeemed without the issues that many other hotels seem to have (so for a new hotel, I was unsure they could handle it), and the highlight of my stay was when staff helped me with a shipment. Something unforeseen happened and I had to make a shipment to Izmir but because of the proximity to the weekend no courier could promise delivery until the following Monday. Then hotel staff at 4P Istanbul thought of an alternative solution: they found a cargo company which would ship urgently but not deliver to specific addresses. The owner of 4P Istanbul is the same as 4P Izmir so they contacted their colleagues, someone in Izmir went to the cargo office to pick up my document and personally delivered it to where it had to go – this kind of service might not even happen at a St.Regis hotel so I was deeply impressed – what a great way to help a customer who was stressed out! Service in the restaurant during breakfast was equally good and highly polished, worthy of full-service hotels rather than select service. Dining Dining and the public areas of the hotel looked very nice and probably more on par with a Sheraton than a 4P. Wifi Wifi worked ok but there was an online message saying that enhanced speed was not available yet for guests Platinum or above. I clocked speed of 10 Mbps which was adequate nonetheless. Overall Overall for the modest price paid 55 EUR, I was very impressed by this hotel which does not suffer from growing pains like most new hotels do. The customer service is already much higher level than what we can expect from any 4P, and rooms were nice and tidy so I will return despite the inferior location.