Originally Posted by
tigertanaka
b) should I really have been let through into the T2 departure area without a BP?
c) would I have failed conformance if I had not collected my boarding pass (effectively checked in) as soon as the gate opened (and potentially got booted off the flight)?
d) why does the IT just not work (after all BA & LM have a relationship going back years)?
b) is definitely OK. What they used to do was to print a QR code, stick it on the passport and then the QR code could be linked to the boarding pass in due course. I didn't know that had stopped, but it was probably unnecessary.
c) T2 has positive boarding but not conformance per se, and certainly not Ready to Fly, so that's not an issue. So long as you get to the gate in time a skill gate operator can do the rest.
d) Much of aviation IT is pretty shambolic, but it's always very difficult to justify spending big sums on niche cases like yours. I've been able to do BA + LM OLCI and boarding pass via BA.com (but not the app), but that would be in the context of domestic - Scottish sectors, get no choice on seat allocation, but obviously no COVID or international transit rules to work around.
I think (but obviously wouldn't have experience) that checked luggage can be through checked via the luggage system, which is separate from the passenger systems, and then the agent could, if it was useful, add the baggage reference on to the LM passenger system.