You might want to try a redemption and see if you get the dreaded "Error" message meaning your account has been suspended. I just checked my account and there are no issues and I also have the Hilton program. I did notice the other day that after months of my wife being kicked off E-Rewards (reason unknown) that she has also not received any surveys from Opinion Place in months - so I'm guessing they are connected - as I'm sure many of the sites are. Hope you are able to get it resolved. E-Rewards doesn't normally screw with me until I have $500 - $600 in the account :-)