Originally Posted by
Xeno
It is just the reverse. When in Rome I discovered the ring was missing, a DL DM agent told me to file with AATC and DL.
Only today did it become clear that since the loss was at a DL lounge that AATC was not part of the story. I updated my original DL claim, now 2 or three times, and DL CS instructed me to open yet another claim hoping to get the attention of the DL baggage lost and found department.
Have you taken to social media?