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Thread: Alaska First Is So Much Better Than American First
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Old Oct 6, 2021 | 7:40 am
  #11  
Buster CT1K
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In general, AS FAs do care more and care better than AA FAs. This is a cornerstone of the customer experience: to be treated as a human in a recliner seat, versus to be treated as self-loading cargo (even if in a lie-flat).

That said, I have met AA FAs who are focused and attentive even on a short hop, and AS FAs who are hostile, indifferent, or confrontational.
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