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Thread: Morgan Stanley American Express Platinum Card (2012 - 2021)
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Old Oct 5, 2021 | 5:04 pm
  #866  
fatlard
All eyes on you!
 
Join Date: Jul 2021
Posts: 113
Originally Posted by fatlard
Correct, they will reply to your escalation with a sorry, we cannot help you.NY States Attorney. https://ag.ny.gov/consumer-frauds/Fi...umer-Complaint Also file in your state

CFPB https://www.consumerfinance.gov/complaint/

FINRA https://www.finra.org/investors/need...le-a-complaint MORGAN STANLEY & CO. LLC CRD#: 8209

Then if no relief
  1. Ask FINRA for arbitration of events $50
  2. File small courts claim.
Heard back from FINRA today. Attached is an image of their response.

Immediately I heard back from Morgan Stanley. Please see the second response. Fingers crossed for something positive.

Still waiting to hear from CFPB or the two States Attorney Office


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