FlyerTalk Forums - View Single Post - Morgan Stanley American Express Platinum Card (2012 - 2021)
Old Oct 5, 2021 | 7:42 am
  #860  
jimcoddington
20 Years on Site
 
Join Date: Jan 2004
Location: FL
Programs: AA PLAT, HILTON DIAMOND, MARRIOTT LIFETIME TITANIUM
Posts: 616
Originally Posted by krazykanuck
As expected, my engagement bonus didn't post in the time specified, considering I met all the requirements in June. I sent an email to the rep that got my account all set up on Oct. 1 asking why I hadn't received my $550, and as you'd probably expect, she hasn't responded. I filed a CFPB complaint tonight, so we'll see how this plays. Will update once I have something to update.
I encourage everyone to file a CFPB complaint. To make it easy, just click on the following link:
https://www.consumerfinance.gov/complaint/
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